Video Interview: Michael Monteiro & Buildium’s State of Property Management 2015 Report Get Insights From Two Property Management Industry Experts


Intro: Michael Monteiro the CEO and co-founder of Buildium & his team put together a survey of over 1,000 property management companies. Buildium is one of the simplest and most intuitive tools available to residential property managers. Get a copy of the report and follow along with us as we dig through it:

Scroll to the end of this post to find links to the various resources that were mentioned.

Insights you will gain (grab a pen & paper and take notes!):

  • Get to know Michael and hear what motivated him to start Buildium 11 years ago.
  • Pricing your property management services & why you want to avoid pricing low if you want to grow.
  • Getting very clear on your ICP (Ideal Customer Profile), what sort of clients & properties you want to take on… and how that affects whether or not you get noticed.
  • Firing clients as a strategy for growth.
  • How knowing the biggest pain points of your target market (property owners) helps you target them effectively and provide the right services.
  • The importance of accuracy (doing what you say) availability (being available) & communication as a way to stand out in your market.
  • The best ways to get leads & grow your business, including diversifying your methods & marketing channels.
  • Why property managers fail with internet-based leads, even though they do well with word of mouth leads.
  • Hiring good people is one of the biggest challenges for property management business owners.
  • Controlling vs. inspiring your team.
  • Financial incentives don’t work to inspire better performance from your team.
  • The importance of clarity on your values, systems, processes, & purpose so your team stays aligned with your vision.
  • 4 steps to creating a healthy organization.
  • Financial incentives aren’t effective at motivating your team.
  • & more!

Resources Mentioned

All links open in a new window…

Jason Hull

Jason's mission is "to inspire others to love true principles." This means he enjoys digging up gold nuggets of wisdom & sharing them with property managers to help them improve their business. He founded OpenPotion, DoorGrow, & GatherKudos.

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