Terms of Use

Terms of Service

Effective Date: January 2025

BEFORE YOU USE THIS WEBSITE OR PURCHASE ANY SERVICES, CAREFULLY READ THESE TERMS OF SERVICE. BY USING THIS WEBSITE, CREATING AN ACCOUNT, OR COMPLETING A PURCHASE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE OUR SERVICES.

1. Acceptance of Terms

OpenPotion, Inc., a Nevada corporation (d/b/a “DoorGrow”) (hereinafter referred to as “Company,” “DoorGrow,” “we,” “our,” or “us”), provides the website www.DoorGrow.com (the “Site”), including all information, documents, communications, videos, files, images, text, graphics, software, and products available through the Site (collectively, the “Materials”) and all services operated by Company, including coaching programs, mastermind groups, educational content, courses, business marketing services, websites, and related services (collectively, the “Services”).

We reserve the right to change these Terms from time to time at our sole discretion. Your continued use of the Site or Services after changes have been posted constitutes your acceptance of the revised Terms. You should periodically review these Terms to view the current terms. If you breach any of these Terms, your authorization to use this Site and Services automatically terminates.

2. Definitions

  • “Program Content” means all program content, information, materials, files, communications, documents, text, videos, courses, and images provided through our Services.
  • “Account” means the user account you create to access our Services.
  • “You” or “your” refers to all users and visitors of the Site and purchasers of Services.

3. User Accounts

If you create an Account to access our Services, you agree that:

  • You will not use an Account created by another user
  • You will provide only complete and accurate information when registering
  • You are solely responsible for all activity on your Account
  • You will keep your Account password secure at all times
  • You will immediately notify us if your Account has been compromised
  • We are not liable for losses caused by unauthorized use of your Account

We reserve the right to refuse, restrict access to, or terminate any Account at our sole discretion without notice or liability.

4. Payment Terms

4.1 Payment Methods

We accept payment via ACH bank transfer and credit/debit cards. You agree to provide accurate payment information and authorize us to charge your selected payment method for all purchases.

4.2 Credit Card Processing Fee

A processing fee of 3% will be added to all credit card and debit card transactions to cover payment processing costs. This fee is disclosed during checkout before you complete your purchase. To avoid this fee, you may select ACH bank payment as your payment method.

4.3 Recurring Payments

For subscription-based services, your payment method will be automatically charged on a recurring basis (monthly or as specified) until you cancel in accordance with our Cancellation Policy. You authorize these recurring charges by completing your initial purchase.

4.4 Payment Authorization

By making a purchase, you represent and warrant that:

  • You are authorized to use the payment method provided
  • The payment information you provide is accurate and complete
  • Charges incurred by you will be honored by your payment provider
  • You will not dispute or reverse any charges made in accordance with these Terms

5. Refund Policy

All payments are non-refundable.

Once payment is processed and access to Services is provided, no refunds will be issued regardless of whether you utilize the Services, materials, or access provided. This policy applies to all program fees, monthly subscription fees, event tickets, and any other charges.

Your payment grants you immediate access to valuable resources, training materials, coaching sessions, community membership, and ongoing support. Like rent paid for access to a property, these fees compensate for the access and availability we provide—not solely for usage.

6. Cancellation Policy

To cancel your membership or subscription, you must:

  1. Provide written notice at least 30 days before your next billing date.
  2. Schedule and complete a Pause/Cancellation Call with our team. Schedule this call at: drgrw.com/pause

Cancellation requests submitted without completing the required call, or received less than 30 days before your billing date, may result in one additional billing cycle being charged. Cancellation does not entitle you to a refund of any previously paid fees.

7. Dispute Resolution and Chargeback Policy

⚠️ IMPORTANT CLARIFICATION: The service valuations listed in this section are NOT additional charges you will pay. These valuations are used ONLY in the event of a payment dispute (chargeback) to document the fair market value of services you received. You will never be charged these amounts during normal membership.

7.1 Commitment to Direct Resolution

We are committed to resolving any concerns directly. If you have a question about a charge or are dissatisfied with any aspect of our Services, please contact us at support@doorgrow.com before contacting your bank or credit card company. We will work with you in good faith to address your concerns.

7.2 Chargeback Waiver

By making a purchase, you agree to resolve any billing disputes directly with DoorGrow rather than through your bank or credit card company. You waive any right to initiate a chargeback, dispute, or reversal of any transaction made under these Terms, provided the charge was made in accordance with your purchase agreement.

7.3 Fair Market Value of Services (For Dispute Documentation Only)

In the event a chargeback is initiated despite your agreement to these Terms, the following valuations will be used to document the fair market value of services provided to you. These are NOT charges you will pay—they are used solely to demonstrate value received in any dispute proceeding:

  • Coaching Calls (group or individual): $1,000 per hour
  • DoorGrow Academy Courses: $1,997 per course accessed
  • PDFs, Documents, Assessments, Quizzes, and Resources: $97 each
  • Virtual Event Attendance: $1,000 per event
  • DoorGrow Live In-Person Event Attendance: $1,000 per event
  • GSuite Email Setup: $97
  • Logo Design: $2,000 (includes up to 8 hours of design work)
  • Website Design/Mockup: $4,997
  • Website Landing Page: $997
  • Mastermind Group Access: $500 per month of access
  • Telegram Community Access: $250 per month of access

7.4 Consequences of Unauthorized Chargebacks

If you initiate a chargeback in violation of these Terms:

  • You will be liable for the full amount of the disputed transaction plus a $500 administrative fee per chargeback to cover investigation costs, team time, and payment processor fees.
  • Your access to all DoorGrow Services, materials, and communities will be immediately suspended.
  • If the chargeback is not reversed, you agree to reimburse DoorGrow for all services received, calculated using the fair market valuations listed above.
  • We reserve the right to pursue collection of amounts owed and to report the debt to collection agencies.

8. Intellectual Property and Limited License

The Materials and Services on this Site, as well as their selection and arrangement, are protected by copyright, trademark, patent, and other intellectual property laws. Any unauthorized use may violate such laws and these Terms.

You agree not to copy, republish, frame, download, transmit, modify, distribute, or create derivative works based on the Site, its Materials, or Services, except as expressly authorized herein.

Where downloads are permitted, the following conditions apply:

  • Our Content may be used solely for your personal business development purposes
  • You may not commercially exploit, resell, or distribute any Content without express written permission
  • You may not remove any copyright or proprietary notices from Content
  • We reserve the right to revoke authorization to use any Content at any time
  • The rights granted constitute a license, not a transfer of title

You agree not to use any data mining, robots, or similar data gathering methods in connection with the Site.

9. Trademark Information

The trademarks, logos, and service marks displayed on this Site, including “DoorGrow” and “OpenPotion” trademarks (the “Marks”), are the property of the Company. You are not permitted to use the Marks without prior written consent.

10. Media Release and Right of Publicity

By participating in DoorGrow programs, you grant DoorGrow a perpetual, worldwide, royalty-free license to use your image, likeness, voice, testimonials, results, and any content you share (collectively, “Your Content”) for marketing and promotional purposes.

10.1 Sources of Content

This media release applies to Your Content captured or shared through:

  • In-person events, conferences, and retreats (photographs, videos, and audio recordings)
  • Virtual meetings, coaching calls, and webinars conducted via Zoom or other platforms
  • DoorGrow Hub, online community platforms, and Facebook groups
  • Telegram groups and messaging platforms
  • Testimonials, reviews, success stories, and results you share with us or publicly
  • Any other interactions with DoorGrow staff, coaches, or community members

10.2 Permitted Uses

DoorGrow may use Your Content in any medium now known or later developed, including websites, social media, advertisements, promotional materials, case studies, training materials, presentations, and publications. DoorGrow may edit, alter, copy, exhibit, publish, or distribute Your Content without further notice or compensation to you.

10.3 Rights Granted

You irrevocably authorize DoorGrow to:

  • Record Your Content through any means
  • Use Your Content for advertising, marketing, and promotional purposes
  • Transfer or assign these rights to third parties
  • Use Your Content without providing you credit or attribution

You waive any right to inspect or approve the finished product and any right to royalties or compensation.

10.4 Release of Claims

You release DoorGrow, its officers, employees, agents, and assigns from any and all claims, demands, and causes of action arising from the use of Your Content, including claims for invasion of privacy, right of publicity, defamation, or copyright infringement.

11. Confidentiality and Trade Secrets

During your participation in DoorGrow programs, you may receive access to proprietary information, training materials, methodologies, business strategies, and trade secrets (“Confidential Information”). You agree to:

  • Maintain all Confidential Information in strict confidence
  • Not disclose, share, or distribute Confidential Information to any third party
  • Not use Confidential Information for any purpose other than your own business development
  • Not reproduce, copy, or duplicate any training materials, courses, or resources for distribution

12. Non-Disparagement

You agree not to make any statements, written or verbal, or cause or encourage others to make any statements that defame, disparage, or criticize the personal or business reputation of DoorGrow, its officers, directors, employees, or coaches. This includes statements made on social media, review sites, forums, or any other public platform.

If you have concerns or complaints, you agree to first communicate them directly to DoorGrow and provide us with a reasonable opportunity to address them before making any public statements.

13. Warranties and Disclaimers

13.1 No Guaranteed Results

DoorGrow provides business coaching, training, and resources. While our methods have proven successful for many clients, we cannot and do not guarantee any specific results. Your success depends on many factors including your effort, market conditions, and business circumstances. Results vary, and DoorGrow is not responsible for your business outcomes.

13.2 “As Is” Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT, THIS SITE AND ALL MATERIALS AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT:

  • The Services will meet your requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results obtained from use of the Services will be effective, accurate, or reliable
  • Any errors will be corrected

13.3 Not Professional Advice

Nothing provided by DoorGrow constitutes legal, financial, tax, medical, or other professional advice. We provide general business guidance and coaching. For matters requiring professional expertise, consult with appropriately licensed professionals.

14. Limitation of Liability

IN NO EVENT SHALL DOORGROW OR ITS OFFICERS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT DAMAGES, ARISING FROM YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOORGROW’S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO DOORGROW IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

15. Indemnification

You agree to indemnify and hold DoorGrow, its subsidiaries, affiliates, officers, directors, agents, partners, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

  • Content you submit or transmit through the Site
  • Your use of the Site or Services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

16.2 Arbitration

Any dispute arising from these Terms or your relationship with DoorGrow shall first be addressed through good-faith negotiations. If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration conducted in Williamson County, Texas, in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English.

The arbitrator may award monetary damages only and shall not have the authority to award punitive damages or damages for emotional distress. Each party shall bear its own costs and attorney’s fees.

16.3 Class Action Waiver

YOU ACKNOWLEDGE AND AGREE THAT YOU AND DOORGROW ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

16.4 Time Limitation on Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

17. Privacy

Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.

18. Managing User Conduct

We reserve the right to:

  • Monitor the Site for violations of these Terms
  • Take appropriate legal action against anyone who violates these Terms
  • Terminate and delete Accounts without liability
  • Manage the Site in a manner designed to protect the rights and property of Company and others

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and DoorGrow with respect to your use of the Site and Services.

19.2 Severability

If any provision of these Terms is found unenforceable, that provision shall be enforced to the maximum extent permissible, and the remainder of the Terms shall continue in full force and effect.

19.3 No Waiver

Any failure by us to enforce or exercise any provision of these Terms shall not constitute a waiver of that right or provision.

19.4 Modifications

DoorGrow reserves the right to modify these Terms at any time. Updated Terms will be posted on our website, and your continued use of our Services after such posting constitutes acceptance of the modified Terms.

20. Contact Information

For questions about these Terms or our Services, please contact us:

DoorGrow (OpenPotion, Inc.) Email: support@doorgrow.com Website: www.doorgrow.com Phone: 866-775-GROW (4769)

By using this website or purchasing our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.